Q
What form of the file do you need if I want my own design?
We have our own design team, so you can provide AI, CDR or PDF, etc. We will make clear artwork for your final confirmation.
Q
How long can I get the samples?
3-5 days to produce the sample; 3-5 days to deliver the sample; 7-10 days to get the sample.
Q
Is the sample fee refundable?
Yes, the sample fee is refundable when the order reaches a certain quantity.
Q
How long is the production lead time?
The time depends on the order details. 10-25 days for reference.
Q
What are your payment conditions?
We accept 30% deposit, and the balance before shipment.
Q
Which kinds of certificates do you have?
CE, CB, SGS, ROHS, REACH.
Fanpro Light
