1. Why choose our products?
We offer competitive pricing through our specialized plastic injection, motor, and assembly factories established since 1998. Our perfect quality system is ISO 9001 and CE/CB certified, ensuring stable quality and customer-centric service with customized solutions.
2. What are your standard payment terms?
We typically accept T/T with a 30% advanced payment and the balance against the B/L copy. We also accept L/C at sight.
3. What is the estimated delivery and loading time?
Container loading usually takes 25 to 30 days after receiving the advanced payment and final confirmation of all artwork.
4. Which ports do you primarily use for shipping?
Our main ports of loading are Foshan Port and Shenzhen Port in China.
5. What kind of warranty do you provide?
We provide a 3-5 year warranty for ceiling fans with pure copper motors and a 1-year warranty for aluminium motors. Stand fans come with a 1-2 year warranty depending on the motor material.
6. Are samples and spare parts available?
Yes, samples are usually available within 3-7 days. We also provide 0.5% FOC (Free of Charge) spare parts with your orders.