Q
Do you have the ability to do independent research and development?
Yes. We have over 15 years of experience in research and development, backed by an engineering department of 8 specialists. We regularly collect feedback from customers to implement product improvements and drive new product development.
Q
How can I request a quotation for wholesale orders?
Please get in touch with our online service team. Let us know your target market along with the minimum order quantity (MOQ) requirements for each ceiling fan model, and we will send you a competitive price list promptly.
Q
How quickly can I get a sample? What are the charges?
We can deliver new development samples within 15-30 days, and standard items within 5-7 days. All sample fees are fully credited back to the customer upon placing a bulk order.
Q
Which fan rotation direction settings should I use for different seasons?
We recommend setting the fan to reverse (clockwise) during the cold season, and forward (counter-clockwise) during the hot season to maximize air circulation efficiency.
Q
What warranty and after-sales support do you provide?
This ceiling fan comes with a 1 to 2-year warranty depending on the specific model specifications. Additionally, we provide 1% free spare parts to facilitate seamless after-sales support.
Q
What are the motor performance and control highlights of this fan?
The fan features a high-performance DC motor with a 6-speed digital control system. It supports both remote control and wall control, operating quietly with low to no noise.
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