Q
Do you use a DC or AC motor for this model?
We offer both DC motors and AC motors, depending on the model. DC motors are quieter, more energy-efficient, and provide better performance, while AC motors are more traditional and cost-effective for some applications.
Q
What certifications do you have?
We can provided with CE, ROHS, CB, SAA, KC, and ETL certifications. If you require additional compliance documents, we can assist accordingly.
Q
Can you customize packaging or add my brand logo? Is there an extra cost?
Yes, we can customize your brand logo, color box design, and shipping marks. There is no extra cost for standard logo printing and packaging customization.
Q
Does the ceiling fan support reverse function for winter use?
Yes, all of our ceiling fans support reverse function, which helps circulate warm air during the winter months, improving comfort and efficiency.
Q
What materials are the blades made of?
Our fan blades are made from ABS plastic, solid wood, MDF, or metal (depending on the model).
Q
What control options are available?
We offer a variety of control options: 1. Remote control 2. APP smart control (Tuya / Smart Life) 3. Wall switch control 4. Pull chain (for selected AC models) 5. Voice control via Amazon Alexa or Google Assistant (requires Wi-Fi connection and integration with smart home systems) 6. Smart home integration via ZigBee or Matter (compatible with Alexa, Google Assistant, Apple HomeKit, and other Matter-supported devices)