Frequently Asked Questions
Are you a trading company or a manufacturer?
We are a professional manufacturer specializing in decorative ceiling fans.
Do you offer OEM and ODM services?
Yes, we provide both OEM and ODM services. Our experienced team can help you realize your specific design ideas and solutions.
How do you ensure the quality of your products?
We operate under a quality control system with ISO 9001:2015 audit. All parts are checked by our QA team, and finished products undergo 100% testing.
Can I purchase a sample before placing a bulk order?
Yes, samples are available for purchase to verify the quality and design.
What is your after-sales service policy?
If a quality issue is found during the guarantee period, we will offer a replacement or deduct the price in the next shipment, along with providing necessary spare parts.
Is the fan compatible with different international voltages?
Yes, this model supports a wide voltage range of 110-240V, making it suitable for various international power standards.