Frequently Asked Questions
Q
What are your key manufacturing advantages?
We possess strong independent R&D capabilities and readily accept special customization requests. By continuously integrating customer feedback, we improve our existing product line and introduce new design options every single month.
Q
What materials and types of motors are used in your ceiling fans?
We engineer and supply high-performance AC and DC motors built with premium, durable materials to ensure maximum energy efficiency, longevity, and quiet operation.
Q
How can I request a price list for wholesale orders?
Please send us an inquiry detailing your target market along with the minimum order quantity (MOQ) requirements for each order. We will process your request and forward our competitive wholesale price list to you as quickly as possible.
Q
Do your products have electrical certifications required for international markets?
Yes, our products are certified and meet standard electrical requirements for targeted regional markets, ensuring compliant and safe installation.
Q
What warranty terms and after-sales support do you provide?
We provide a 5-year comprehensive warranty along with free after-sales service. In case of any product quality issues, simply share photos and videos with us, and we will ship replacement spare parts to you free of charge.
Q
Do you support OEM and ODM custom specifications?
Yes, we fully support custom OEM and ODM orders. We can customize dimensions, materials, colors, motor types, and blade configurations based on your technical designs and market demands.