? Frequently Asked Questions
Do you have independent R&D capabilities?
Yes, we have over 15 years of experience in research and development with an engineering team of 8 people. We constantly improve products based on customer feedback and market trends.
How can I obtain a quotation for wholesale?
Please contact our 24-hour online service personnel. Provide details about your target market and the required MOQ for each ceiling fan model, and we will send a competitive price list promptly.
What is the lead time for samples and the associated charges?
Standard items take 5-7 days, while new developments take 15-30 days. All sample fees are fully refundable once a bulk order is placed.
Where is the best place to install my ceiling fan?
Ideally, fans should be placed over seating areas or beds for maximum comfort. Placing one near an entryway helps cool down incoming air during hot months. For the best experience, install them in all high-traffic living areas.
Which rotation direction should I use for different seasons?
Use the forward setting (counter-clockwise) during the hot season to create a cooling breeze. In the cold season, use the reverse setting (clockwise) to circulate trapped warm air from the ceiling.
What smart features are supported?
Our fans support various control methods including remote control, wall control, and app/wifi integration. We also offer customization for Google Assistant and Amazon Alexa.
Fanpro Light
